Privacy Policy
Privacy Policy
This Shorted Version
This privacy policy (the “Privacy Policy”) is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us as well as our conformance to the Personal Data Protection Act 2010. This includes “Personal Information,” which is information about you that is personally identifiable such as your name, e-mail address, user ID number, billing addresses and other non-public information that is associated with the foregoing.
By accessing or otherwise using our platform, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of our terms of service and you expressly consent to the processing of your Personal Information according to this Privacy Policy. This Privacy Policy includes PDPA Statement that sets out how PREFD and its related and subsidiary companies, including but not limited to, PREFD.co, collect, store and handle personal information (as defined below) of individuals in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia. Please read this Privacy Policy and PDPA Statement pertaining to personal information we may collect from you. By providing your Personal Information to us, you are consenting to this Privacy Policy and PDPA Statement on the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Policy and PDPA Statement.
The aim of this PDPA Statement is to explain to you the kind of personal information that we may gather from you when you visit our website(s) and/or signed up to be an exclusive member of PREFD customer (Service Seeker, Service Provider) and how such personal information is gathered, processed, stored, used, disclosed and/or transferred and most importantly, your right to access and correct your personal information.
By accessing or otherwise using our platform, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of our terms of service and you expressly consent to the processing of your Personal Information according to this Privacy Policy. This Privacy Policy includes PDPA Statement that sets out how PREFD and its related and subsidiary companies, including but not limited to, PREFD.co, collect, store and handle personal information (as defined below) of individuals in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia. Please read this Privacy Policy and PDPA Statement pertaining to personal information we may collect from you. By providing your Personal Information to us, you are consenting to this Privacy Policy and PDPA Statement on the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Policy and PDPA Statement.
How do we use the Information Collected
We do not sell or disclose your information in an unauthorised manner to any third parties. We do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information that we collect from third parties, unless you authorize us to do so. Your information is used strictly for the following purposes mentioned herein, but not limited to:
- To verify your identity;
- To verify your eligibility to register as a user of the Site;
- To process your registration as a user, providing you with a log-in ID for the Site and maintaining and managing your registration;
- To providing you with customer service and responding to your queries, feedback, claims or disputes;
- To facilitate communication between service providers and service seekers on the Site;
- To perform research or statistical analysis in order to improve the content and layout of the Site, to improve our product offerings and services and for marketing and promotional purposes;
- Subject to obtaining your consent in such form as may be required under the applicable law, we may use your name, phone number, residential address, email address and fax number (“Marketing Data”) to provide notices, surveys, product alerts, communications and other marketing materials to you relating to goods and services offered by us on the Site from time to time to members of the Site;
- To provide our products and services to you;
- To communicate with you;
- To verify your identity for purposes of receiving our products and services;
- To notify you of any changes to our terms and conditions or the products and services offered to you;
- For customer research purposes to better improve our services;
- To inform you of products and services which may be of interest to you including information about products and services offered by our affiliated companies and selected third-party partners; and
If you voluntarily submit any information to the Site for publication on the Site including but not limited to, Company Profile and any discussion forum, then you are deemed to have given consent to the publication of such information on the Site (“Voluntary Information”); and making such disclosures as may be required for any of the above purposes or as required by law or in respect of any claims or potential claims brought against us. We may share some or all of your Personal Information with our affiliated and group companies that are under a common control, so that they may send daily deal e-mails to you, in which case we will require them to honour this Privacy Policy and PDPA Statement. We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to:
a) comply with relevant laws or to respond to warrants served on us; or
b) to protect and defend our rights or property. Please note that your personal information may be transferred, stored and processed outside Malaysia.
How Long Do We Keep Personal Information?
We apply a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time for the following purposes:
- As long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or disputes; and
- In relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms and take other actions as permitted by law.
Sharing Personal Information with Third Parties
Save in accordance with this PDPA Statement and except as permitted or required under any enactment, law, statute or regulation, we will not use or disclose your Personal Information without any prior consent (implied and/or express).
By accessing or otherwise using our platform, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of our terms of service and you expressly consent to the processing of your Personal Information according to this Privacy Policy. This Privacy Policy includes PDPA Statement that sets out how PREFD and its related and subsidiary companies, including but not limited to, PREFD.co, collect, store and handle personal information (as defined below) of individuals in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia. Please read this Privacy Policy and PDPA Statement pertaining to personal information we may collect from you. By providing your Personal Information to us, you are consenting to this Privacy Policy and PDPA Statement on the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Policy and PDPA Statement.
Cookies
PREFD may use cookies, web beacons, tracking pixels, and other tracking technologies when users visit our website www.prefd.co, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience. The following are the terms and conditions involving the acceptance and use of cookies:-
- We collect information about your visit to our Site from cookies. Cookies are packets of information stored in your computer which assist your site navigation by customizing site information tailored to your needs. Cookies in themselves do not identify the individual user, just the computer used. They can save you from registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the web site.
- You are not obliged to accept cookies. If you are concerned, you can set your computer either to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. However, rejection of cookies may affect your use of our Site as we will be unable to personalize aspects of your use of the Site.
- When you visit our Site, we will record your visit only and will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. Cookies used (if any) in any part of our web site will not be deployed for collecting personally identifiable information.
Types of Cookies
The following types of cookies may be used when you visit the Site:
Advertising Cookies
Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.
Analytics Cookies
Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.
Our Cookies
Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.
Personalization Cookies
Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.
Site Management Cookies
Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.
Third Party Cookies
Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.
Do not track
Save in accordance with this PDPA Statement and except as permitted or required under any enactment, law, statute or regulation, we will not use or disclose your Personal Information without any prior consent (implied and/or express).
External Links
Please be informed that this Privacy Policy and PDPA Statement applies solely to PREFD websites and does not apply to any third-party websites you may access from our websites. You agree to waive any claim against us with respect to any third-party websites you may access from our websites. To determine how they deal with your Personal Information, you should ensure that you read their respective privacy policies.
Security
PREFD takes all of the necessary technical and organizational security measures to protect your personal data from being lost, altered or misused. However, the transmission of data via the internet is not completely secure, and although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the Site. Any transmission is at your own risk and you agree not to hold us responsible for any breach of security while accessing the internet that is out of our control Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access. Users who have registered to the Site agree to keep their password in strict confidence and not disclose such password to any third party.